The New Hostess and the Unspoken Hierarchy
“Don’t blame the host for a full dining room”
My daughter has only been in the industry for a few months as a hostess and has caught on pretty quickly, but lately she's been coming home complaining that servers are always snapping at her about their sections.
“I feel like servers hate me.” She belted out after one of her shifts.
How Hospitality Professionals Can Heal Their Gut Using Probiotics
Working in hospitality can be rewarding due to the connection with guests, fast money, and the dynamic energy of every shift.
However, the high-stress environment, irregular hours, and constant exposure to late nights and rich foods can take a toll on your physical and mental health.
Why Men in the Restaurant Industry Struggle to Sleep
One of the most common complaints I hear from restaurant professionals, especially men, is that they struggle to receive adequate sleep.
Many that I know use alcohol to unwind, leaving them feeling more restless as insomnia kicks in throughout the night.
Why I Didn't Tip My Server, and Perhaps You Shouldn't Either
If you live in Canada, you may be experiencing tip fatigue.
Everywhere I shop, whether it’s for my vitamins or other essentials, I am being prompted to tip up to thirty percent.
I work in the tipping industry and have for over 25 years, but it’s becoming quite frustrating, especially with more taxes and fees that seem to be creeping into our bills.
How to Stop Reacting and Start Regulating Your Nervous System
If you have spent years in the industry, you may already know the pattern from the front of the house to the back.
When the restaurant starts to become busy during service, tension between colleagues can rise.
It can be quite common, like a few years ago when a chef scolded me for ringing in the wrong steak for a set party menu —Why the fuck are you ringing the fillet mignon, and not the New York striploin?